Privacy Notice#
Last updated July 1, 2026
This privacy notice for Sterling & Associates (“Company,” “we,” “us,” or “our”) explains how and why we may collect, store, use, and share (“process”) your information when you use our services (“Services”), including when you:
- Visit our website at click here for related info, or any website of ours that links to this privacy notice.
- Engage with us in other related ways, including inquiries, communications, marketing, consultations, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at (123) 456-7890.
Summary of Key Points#
This summary provides key points from our privacy notice. More details are available throughout the sections below. For related information, click here for related info.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Sterling & Associates and the Services, the choices you make, and the products or features you use. For related information, click here for related info.
Do we process any sensitive personal information?
We do not process sensitive personal information.
Do we receive information from third parties?
We do not receive information from third parties.
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with applicable law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. For related information, click here for related info.
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties. For related information, click here for related info.
How do we keep your information safe?
We maintain organizational and technical processes designed to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be completely secure. For related information, click here for related info.
What are your rights?
Depending on where you are located, applicable privacy law may give you certain rights regarding your personal information. For related information, click here for related info.
How do I exercise my rights?
The easiest way to exercise your rights is by contacting us using the information provided in this notice. We will review and respond to requests in accordance with applicable data protection laws. For related information, click here for related info.
Table of Contents#
- What Information Do We Collect?
- SMS/Texting
- How Do We Process Your Information?
- When and With Whom Do We Share Your Personal Information?
- Do We Use Cookies and Other Tracking Technologies?
- How Long Do We Keep Your Information?
- How Do We Keep Your Information Safe?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents Have Specific Privacy Rights?
- Do We Make Updates to This Notice?
- How Can You Contact Us About This Notice?
- How Can You Review, Update, or Delete the Data We Collect From You?
1. What Information Do We Collect?#
Personal information you disclose to us#
In short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you express interest in obtaining information about us or our Services, participate in activities on the Services, request information, submit a form, communicate with us, or otherwise contact us.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products or features you use. The personal information we collect may include:
- Names
- Email addresses
- Phone numbers
- Message details you voluntarily submit
Sensitive information. We do not process sensitive information.
All personal information that you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.
1a. SMS/Texting#
Opt-in message: Thank you for choosing Sterling & Associates. By opting in, you agree to receive recurring messages. Message frequency may vary. Message and data rates may apply. Text HELP for help or STOP to opt out.
Opt-out message: You have successfully unsubscribed from Sterling & Associates. No further messages will be sent. For help, contact support.
HELP message: Sterling & Associates: Need assistance? Contact support at (123) 456-7890.
Any information obtained as part of the SMS consent process will not be shared or sold to third parties for the purpose of SMS.
Information automatically collected#
In short: Some information, such as your Internet Protocol address, browser details, and device characteristics, may be collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, such as your name or contact information, but may include device and usage information, including your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, approximate location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for internal analytics and reporting purposes.
Like many businesses, we may collect information through cookies and similar technologies.
The information we collect may include:
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which may be recorded in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings, and information about your activity in the Services, such as date and time stamps, pages viewed, files viewed, searches, and other actions.
- Device Data. We collect device data, such as information about your computer, phone, tablet, or other device used to access the Services. Depending on the device, this may include your IP address or proxy server, device and application identification numbers, location, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration information.
- Location Data. We may collect location data, such as information about your device’s location, which may be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. You can opt out by refusing access to location information or disabling location settings on your device. However, choosing to opt out may affect certain parts of the Services.
2. How Do We Process Your Information?#
In short: We process your information to provide, improve, and administer our Services, communicate with you, support security and fraud prevention, and comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services. We may process your information to provide you with requested services or information.
- To communicate with you. We may process your information to respond to inquiries, send service-related messages, and provide updates related to your request.
- To deliver targeted advertising or marketing. We may process your information to develop and display personalized content or advertising tailored to your interests, location, and interactions with our Services.
- To evaluate and improve our Services. We may process your information to identify usage trends, determine the effectiveness of promotional campaigns, and improve our Services, products, marketing, and user experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used and how they can be improved.
- To determine marketing effectiveness. We may process your information to better understand how to provide marketing and promotional campaigns that are relevant and useful.
3. When and With Whom Do We Share Your Personal Information?#
In short: We may share information in specific situations described in this section and with specific categories of third parties.
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to perform that work. The categories of third parties we may share personal information with include:
- Ad networks
- Data analytics services
- Performance monitoring tools
- Retargeting platforms
- Sales and marketing tools
- Social networks
- Testing tools
- Website hosting service providers
We may also need to share your personal information in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, or transfer of all or part of our business.
- Business partners. We may share your information with business partners to offer certain products, services, or promotions.
4. Do We Use Cookies and Other Tracking Technologies?#
In short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies, such as web beacons and pixels, to access or store information. Specific information about how such technologies may be used and how you can refuse certain cookies may be provided in a cookie notice. For related information, click here for related info.
5. How Long Do We Keep Your Information?#
In short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements. No purpose in this notice will require us to keep your personal information for longer than one year, unless a longer period is legally required or permitted.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If deletion or anonymization is not immediately possible, such as when information is stored in backup archives, we will securely store it and isolate it from further processing until deletion is possible.
6. How Do We Keep Your Information Safe?#
In short: We aim to protect your personal information through organizational and technical security measures.
We have implemented reasonable technical and organizational security measures designed to protect the security of personal information we process. However, despite safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be completely secure. We cannot guarantee that unauthorized third parties will never defeat those safeguards or improperly collect, access, steal, or modify your information.
Although we work to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should access the Services only within a secure environment.
7. What Are Your Privacy Rights?#
In short: You may review, change, or request deletion of your personal information where applicable.
Depending on where you are located, applicable privacy laws may give you rights related to your personal information. These rights may include the right to request access, correction, deletion, restriction, or portability of your personal information, as well as the right to withdraw consent where processing is based on consent.
If you are located in the European Economic Area or the United Kingdom and believe we are unlawfully processing your personal information, you may have the right to complain to your local data protection supervisory authority. For related information, click here for related info.
If you are located in Switzerland, contact details for data protection authorities may be available through official privacy authority resources. For related information, click here for related info.
Withdrawing your consent: If we rely on your consent to process personal information, you may withdraw your consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing before withdrawal, nor will it affect processing conducted in reliance on lawful grounds other than consent.
Cookies and similar technologies: Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject cookies. Removing or rejecting cookies may affect certain features or services. For related information, click here for related info.
8. Controls for Do-Not-Track Features#
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.
At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As a result, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will describe that practice in a revised version of this privacy notice.
9. Do California Residents Have Specific Privacy Rights?#
In short: Yes. If you are a resident of California, you may have specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the “Shine the Light” law, may permit California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, disclosed to third parties for direct marketing purposes and the names and addresses of third parties with which personal information was shared in the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Services, you may have the right to request removal of unwanted data that you publicly post on the Services. To request removal, contact us using the contact information below and include the email address associated with your account and a statement that you reside in California. We will make reasonable efforts to ensure the data is not publicly displayed, but the data may not be completely or comprehensively removed from all systems, such as backups.
10. Do We Make Updates to This Notice?#
In short: Yes. We may update this notice as necessary to stay compliant with relevant laws and business practices.
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Last updated” date and will be effective as soon as it is accessible. If we make material changes, we may notify you by posting a notice of such changes or by sending a direct notification. We encourage you to review this privacy notice periodically to stay informed about how we protect your information.
11. How Can You Contact Us About This Notice?#
If you have questions or comments about this notice, you may contact us by phone at (123) 456-7890, by visiting click here for related info, or by mail at:
Sterling & Associates
123 Demo Justice Avenue, Suite 400
Example City, NC 00000
United States
12. How Can You Review, Update, or Delete the Data We Collect From You?#
Based on applicable laws in your location, you may have the right to request access to the personal information we collect from you, request that we change that information, or request that we delete it in certain circumstances.
To request review, update, or deletion of your personal information, please contact us using the information above or click here for related info.